| |
Oct 23, 2026
|
|
|
|
|
BUS 1221 - Supervision
Credits: 3
Catalog Description
The focus of this course is upon making effective work-related decisions at the first-line management level. Problem-solving, workplace communication, leadership, team building, quality control, hiring, performance appraisal and an exploration of contemporary supervisory issues are some of the major topics featured in this course.
Additional fee to student: No
Learner Outcomes
- Recognize the role of a supervisor and the challenges involved in meeting the organization’s goals through planning, organizing, leading, and controlling.
- Apply a critical thinking problem-solving process to non-programmed supervisory decisions.
- Tailor effective motivational tactics to a variety of business situations.
- Apply an effective tactic to manage conflict, stress, and time in a variety of business situations.
- Use effective techniques in the selection and training of employees.
- Use effective techniques in the appraisal of an employee’s work performance.
- Recognize the role of a supervisor in maintaining effective labor relations and good ethics in a diverse work place.
Major Areas of Course Content
- Fundamentals of Case Problem Analysis
- Fundamentals of Supervisory Problem-Solving & Decision Making and the Effective Presentation of Solutions (in written & oral formats)/Business Communication
- Contemporary Issues affecting Supervisors
- Managerial Functions (Planning, leading, organizing, controlling)
- Delegation
- Motivation and Supervisory Management Styles
- Meetings & Committees
- The Labor Union & the Supervisor
- Employee Selection and the Human Resources Department
- Building Effective Work Teams & Maintaining Morale
Credit for Prior Learning Options
No credit for prior learning option is available for this course.
Add to Portfolio (opens a new window)
|
|
