BUS 2020 - Employee Training and Development

1. Demonstrate effective communication skills in written and spoken form.
2. Use established techniques to perform the critical analysis of information and to propose solutions to problems arising from that analysis.
3. Demonstrate teamwork skills in conjunction with problem-solving, decision-making, critical-thinking, and other transferable skills necessary for employment.
4. Differentiate between training and development and recognize the roles these activities play in Human Resource Management.
5. Identify and explain the importance of accommodating different learning and teaching styles in training programs.
6. Identify the factors of learning that impact the learning process in adult trainees.
7. Incorporate a needs assessment into the development of a training process.
8. Produce a training plan with clear goals and specific learning outcomes.
9. Utilize a variety of training methodologies: job instructional training, in-basket exercises, case studies, experiential exercises.
10. Differentiate between summative and formative evaluation and explain the importance of each to the training process.
11. Devise a pre-test and a summative evaluation procedure for an actual training session.
12. Design and apply a training program evaluation procedure for an actual training session.

1. Training, education, and development in a corporate environment
2. Techniques of need assessment
3. Developing training program goals and objectives
4. Program costing
5. Adult learning styles, training styles and motivation to learn
6. Designing an effective training plan
7. Training methodologies and techniques
8. Evaluation techniques
9. Implementing an effective training program