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Oct 23, 2026
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CNET 1100 - Introduction to Information Technology
Credits: 3
Catalog Description
This course covers the fundamentals of computer hardware and software and advanced concepts such as security, networking, and the responsibilities of an IT professional. Students who complete this course will be able to describe the internal components of a computer, assemble a computer system, install an operating system, and troubleshoot using system tools and diagnostic software. Students will also be able to connect to the Internet and share resources in a networked environment. Topics also include mobile devices such as tablets and smartphones and client-side virtualization. Hands-on lab activities are an essential element of the course.
Recommended Skills, Abilities, or Coursework: General computer proficiency
Additional fee to student: No
Learner Outcomes
- Define information technology (IT) and describe the components of a personal computer.
- Describe how to protect people, equipment, and environments from accidents, damage, and contamination.
- Perform a step-by-step assembly of a desktop computer.
- Explain the purpose of preventive maintenance and identify the elements of the troubleshooting process.
- Install and navigate an operating system.
- Configure computers to connect to an existing network.
- Upgrade or replace components of a laptop based on customer needs.
- Describe the features and characteristics of mobile devices.
- Install and share a printer.
- Implement basic physical and software security principles.
- Apply good communications skills and professional behavior while working with team members.
- Perform preventive maintenance and advanced troubleshooting activities.
- Assess customer needs, analyze possible configurations, and provide solutions or recommendations for hardware, operating systems, networking, and security.
Major Areas of Course Content
- Introduction to the Personal Computer
- Introduction to Lab Procedures and Tool Use
- Computer Assembly
- Overview of Preventive Maintenance
- Windows Installation
- Windows Configuration
- Networking Concepts
- Applied Networking
- Laptops and Mobile Devices
- Mobile, Linux, and OS X Operating Systems
- Printers
- Security
- IT Professional Responsibilities
- Troubleshooting
Credit for Prior Learning Options
No credit for prior learning option is available for this course.
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