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Oct 23, 2026
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CNET 2320 - Unified Communications/VoIP
Credits: 3
Catalog Description
This course introduces the basic concepts of Unified Communication (UC)/Voice over IP (VoIP) and contrasts them with circuit switch telephony. Through class lectures, labs, discussions, and supplementary materials, the student will be able to understand the architecture, protocols and key attributes and considerations required to engineer integrated voice and data networks. Case studies will also be used to show real world examples of the technology in use as well as next-generation applications.
Prerequisite(s) (must have a grade of C or better): CNET 2305
Additional fee to student: No
Learner Outcomes
- Identify the basics of enterprise and public telephony networking.
- Explain the elements of telephony signaling.
- Identify various Public Switched Telephone Network and IP signaling protocols.
- Demonstrate in-depth knowledge of packet voice communication and appropriate technologies.
- Identify quality of service requirements for UC/VoIP and alternative styles for delivery of QOS.
- Explain how voice is transported over IP networks.
- Describe the use of wireless technologies in an IP telephony environment.
- Demonstrate the use various hardware and software components associated with UC/VoIP.
- Identify the need for security in an IP telephony network.
- Describe the use of Power over Ethernet (PoE) in conjunction with UC/VoIP.
- Understand the importance of UC/VoIP network redundancy.
- Differentiate among the variety of UC/VoIP products and services available.
- Identify advantages/disadvantages of UC/VoIP in specific situations.
Major Areas of Course Content
- IP telelphony fundamentals
- IP telelphony signaling protocols
- IP telepohony design strategies
- IP telephony implementation
- IP telephony monitoring
- IP telephony restrictions/control
Credit for Prior Learning Options
No credit for prior learning option is available for this course.
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