| |
Oct 24, 2026
|
|
|
|
|
DNTA 1200 - Dental Practice Management
Credits: 2
Catalog Description
This course focuses on developing skills in a multiculturally diverse workplace as a dental business assistant. Topics include reception skills, business letter writing, telephone techniques, bookkeeping/accounting procedures, banking procedures, dental insurance, preventive recall programs, appointment scheduling, inventory control and management, general office procedures, and dental computer applications. This course also focuses on employment-seeking skills including the preparation of resumes, job application letters, job application forms, follow-up letters, and preparing for an employment interview.
Prerequisite(s) (must have a grade of C or better): CMST 2220 and Admission to the Dental Assisting Program
Corequisite(s):
Recommended Skills, Abilities, or Coursework: Must be able to read and write at a college level as demonstrated by meeting enrollment requirements for ENGL 1120 /ENGL 1121 .
Additional fee to student: No
Learner Outcomes
- Explain the guidelines of OSHA Bloodborne Pathogens Standard and Needle Stick Safety and Prevention Act.
- Review and describe infection control principles, standard precautions, and exposure controls in a dental office.
- Explain the requirements for managing hazardous chemicals using the Global Harmonization System and Safety Data Sheets (SDS).
- Manage patient dental records and conduct simulated appointment books.
- Conduct simulated business scheduling, payments, and transactions.
- Prepare and communicate patient-record information and requests while staying in alignment with HIPAA policies.
- Demonstrate knowledge of proper patient information and records over the phone while staying in alignment with HIPAA policies.
- Build resumes, cover letters, and thank you letters.
Major Areas of Course Content
- PART I: Dental Business Assistant Skills
- PART II: Employment Strategies and Building Resumes
- PART III: Dental Computer Applications
Credit for Prior Learning Options
No credit for prior learning option is available for this course.
Add to Portfolio (opens a new window)
|
|
